Terms of Service

Effective Date: September 12, 2025

Acceptance of Terms

By accessing and using the services provided by Next IT Point Intellectual Services Pvt Ltd ("Next IT Point", "we", "us", or "our"), you agree to be bound by these Terms of Service and all applicable laws and regulations.

Services Description

Next IT Point provides SAP implementation, consulting, support, training, AI solutions, SFA (Sales Force Automation), and DevOps services to businesses and organizations.

User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any credentials provided
• Use our services only for lawful business purposes
• Comply with all applicable laws and regulations
• Not interfere with or disrupt our services

Service Availability

While we strive to maintain continuous service availability, we do not guarantee that our services will be available at all times. Scheduled maintenance, updates, or unforeseen circumstances may temporarily interrupt service availability.

Intellectual Property

All content, materials, and intellectual property provided through our services remain the property of Next IT Point or our licensors. You may not reproduce, distribute, or create derivative works without explicit written permission.

Payment Terms

Payment terms for services will be specified in individual service agreements or proposals. All fees are due according to the agreed-upon schedule. Late payments may result in service suspension or additional charges.

Confidentiality

We understand the sensitive nature of business information. We maintain strict confidentiality of all client data and information shared during our service engagement, as outlined in our Privacy Policy and specific service agreements.

Limitation of Liability

To the maximum extent permitted by law, Next IT Point shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific service that gave rise to the claim.

Service Level Agreements

Specific service level commitments, response times, and performance metrics will be defined in individual service agreements based on the scope and nature of services requested.

Termination

Either party may terminate service agreements according to the terms specified in individual contracts. Upon termination, all obligations regarding confidentiality and intellectual property will survive.

Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through good faith negotiation. If resolution cannot be reached, disputes will be subject to the jurisdiction of courts in Bengaluru, Karnataka, India.

Contact Information

For questions about these Terms of Service or our services, please contact us:

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of the modified terms.